Customised Apps to transform your business

Overcoming business challenges when no standard app can

Applivon can turn customer’s ideas into reality

If you have a great idea to improve your company’s sales, service delivery, operations, logisitics, communications, customer service etc, by a web or mobile app, we can develop it for you.

Our team of developers is experienced with cross-platform development, with good user experience, user interface skills and firm grasp of modern programming languages.

Applivon team is not only equipped with the relevant qualifications but also armed with practical experiences to ensure that your ideas come to life.

Online Appointment booking with Customized Scheduler

Providing access to your customers or employees while you are on the move, you will never miss an opportunity again.

Customised solution to fit the business, integrating scheduling of jobs, matching skillsets to customer requirements, to backend accounting for order invoicing, payroll and supplier payment management.

The business app is functional and truly enables business to keep up with the demands of a fast pace market.

Details coming soon

Food Ordering with Credit Points

Convenience and Customer Loyalty is the focus.  Food order and delivery management is digitalized, with automated loyalty credit points system built in for better accounting and customer service.

All orders are taken instantly on mobile app, linking customer directly with your business and food catering partners.  The integration of systems helps customer to focus on improving sales and market share, while the app takes care of the operational issues.

Details coming soon

Online Appointment booking with Customized Scheduler

Applivon’s customized solution provides computer telephone integration (CTI) system, connecting call agents or service staff with high visibility and accessibility to call recordings, a single view of reports, easy job assignment and staff management, just to name a few.

The CTI system identifies the incoming calls and automatically retrieves the records of the caller which effectively cuts down manual recording time of the call agent. The call center management solution is equipped with a knowledgebase that supports and assists the call agents in their work.  All call recordings and call history provide details and no longer require sifting through paperwork, leading to better customer service with quick resolution turn-around-time.

The supervisor has full and real time visibility and accessibility to the call agent’s work, which streamlines communication, and improves in call quality and delivery.

The system manages the time scheduling, attendance and training hours of all the call agents. This automation feature enables the organization to stay compliant and meet their reporting requirements to the authorities.

The CRM (Customer Relationship Management) module also equips you with auto-generated sms/email communication tool, allowing you to engage customers with auto notifications, changes or confirmation of appointments.

Details coming soon

Food Ordering with Credit Points

Convenience and Customer Loyalty is the focus.  Food order and delivery management is digitalized, with automated loyalty credit points system built in for better accounting and customer service.

All orders are taken instantly on mobile app, linking customer directly with your business and food catering partners.  The integration of systems helps customer to focus on improving sales and market share, while the app takes care of the operational issues.

Details coming soon

CTI Telephony Integration

Applivon’s customized solution provides computer telephone integration (CTI) system, connecting call agents or service staff with high visibility and accessibility to call recordings, a single view of reports, easy job assignment and staff management, just to name a few.

The CTI system identifies the incoming calls and automatically retrieves the records of the caller which effectively cuts down manual recording time of the call agent. The call center management solution is equipped with a knowledgebase that supports and assists the call agents in their work.  All call recordings and call history provide details and no longer require sifting through paperwork, leading to better customer service with quick resolution turn-around-time.

The supervisor has full and real time visibility and accessibility to the call agent’s work, which streamlines communication, and improves in call quality and delivery.

The system manages the time scheduling, attendance and training hours of all the call agents. This automation feature enables the organization to stay compliant and meet their reporting requirements to the authorities.

 

The CRM (Customer Relationship Management) module also equips you with auto-generated sms/email communication tool, allowing you to engage customers with auto notifications, changes or confirmation of appointments.

Details coming soon

Marketing Campaign Booking and Budgeting Tool

With this smart tool, your marketer can now spend more time to come up with creative messages and offers, with help in booking the effective marketing channels.  The tool can also manage the marketing budget with set logic based on your business requirements, making campaign management easy and smooth.

Details coming soon

Details coming soon

Commission Calculation Tool

This tool enables timely and correct payout of commission to your sales force.  This is especially useful when you have multiple rules to be applied in the calculation.  A customized tool that meets your business conditions is helpful when you have many sales staff or sales channels to manage.

Details coming soon

Details coming soon

Would you like to learn more?

Our team will get in touch with you to share more details